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NNPQC November Thematic Webinar: Creating Diversity in Your Patient Family Advisory Council - Shared screen with speaker view
Nell Tharpe
22:39
We are at the beginning and looking to start a PFA. That’s why I’m attending.
Patricia Heinrich
23:09
you have come to the right place!
Nell Tharpe
25:29
Will we get some of these slides?
Patricia Heinrich
25:50
slides will be shared after the call
Patricia Heinrich
25:56
and a recording
Nell Tharpe
26:06
Fabulous! Thanks
Patricia Heinrich
26:35
We can also share the tools
nsimmons2
35:54
agree
Marianne Drexler
36:05
absolutely!
nsimmons2
37:42
also lesson learned from a diverse group is a great contribution
Marianne Drexler
40:41
Great points Toshia!
Rick Foster
45:28
providing financial support to PFAC members is key to demonstrating how much your health system values their active participation and input. Also PFAC members need to be actively included at
Rick Foster
46:10
all levels of decision making as a key part of building trust.
Heather Olden
55:00
Hi this is Heather Olden from henry ford health system. We currently have 400+ Patient Advisors in our program so we're pretty advanced. I'm more interested in learning how to recruit more diverse participants and then also how to incorporate health equity and SDoH into our PFAC meetings
Nell Tharpe
56:31
This has been fabulous. How do facilities and PQCs find funds to support PFAs? Interpreters? Parking?
eighmey.zeeck
57:11
Would you recommend including associations or organizations that represent families that may be a good fit for a PFAC group to help discuss creating a structure/recruitment of families?
Heather Olden
57:23
thank you for asking for me! I'm in a noisy room :-)
Heather Olden
58:46
Thank you! We've been doing this for 5 years now
Heather Olden
59:06
detroit
Heather Olden
59:35
We got AHRQ funding to create a center devoted to patient centered outcomes research. the patient advisor program was born from that effort
Nell Tharpe
01:01:10
We’re rural and many facilities use interpreter lines. I like the idea of finding PFA members who are multilingual.
Nell Tharpe
01:04:20
Thank you so much!!
Susan Ford
01:05:08
Fabulous webinar! Thank you so much for sharing your story Toshia!
Jene Duffy
01:05:18
thank you
Joseph Mongiello
01:05:29
thank you.